FAQ

You can reach us via phone, WhatsApp, email, or the live chat option on our website for quick assistance.

If you receive a damaged or defective item, please contact us within 48 hours for replacement or refund.

Yes, you can modify or cancel your order before it’s shipped. Contact our support team immediately.

Yes, all DJI drones sold by us are compatible with the DJI Fly App and local GPS settings.

Yes, our certified technicians can repair and replace genuine DJI parts as needed.

Just contact our customer service with your purchase invoice and product serial number for verification.

Yes, we provide official after-sales service and repair support for all DJI products.

Yes, after your order is shipped, you’ll receive a tracking number to monitor your delivery status.

Delivery inside Dhaka starts from ৳100, and outside Dhaka depends on location and package weight.

Yes, we deliver nationwide through trusted courier partners within 2–4 business days.

Inside Dhaka, delivery usually takes 1–2 business days after order confirmation.

No hidden fees. The total amount shown during checkout is the final price you pay.

We accept Cash on Delivery, Bank Transfer, bKash, Nagad, and major Credit/Debit Cards.

Yes, we keep our prices updated according to the official DJI and Bangladesh market rates.

Yes, every drone and accessory comes with official DJI warranty support, valid in Bangladesh.

Each product page clearly shows “In Stock” or “Out of Stock.” You can also call our hotline for confirmation.

Yes. All our products are 100% original and come with official DJI warranty and verification codes.

Absolutely! We have the latest DJI Mini, Air, Mavic, FPV, Avata, and Inspire series available in stock.

Yes, DJI Bangladesh offers all authentic DJI drones, gimbals, cameras, and accessories directly from official distributors.

How can I contact DJI Bangladesh for more help?